Pet.co.nz is overall a very appealing website. With such a high-demand URL you would accept nothing less. It’s easy to make distinctions between the different sections. Categories are clearly labeled and ample links allow you to jump between them with ease. Furthermore they have a chat bar. Some chat bars are very in your face – they open in a new window, make loud noises or message you continuously. However this chat box acts exactly as it should – it’s there if you need it and out of the way if you don’t.
The only possible critique (and unrealted to it’s usability) is the design is very marketing oriented. This results in it appearing a little spammy. Apart from this, the design is superb.